Note: This is a translation for informational purposes. In the event of any legal dispute, the original Korean text usually takes precedence unless specified otherwise in the agreement.
Article 1 (Purpose)
The purpose of these Terms is to stipulate the rights, obligations, and responsibilities of the Company and the User, and other necessary matters regarding the use of the Goondori service provided by Goondori Co., Ltd. (hereinafter referred to as the “Company”).
Article 2 (Definitions)
1.
The definitions of terms used in these Terms are as follows:
a.
“Service” refers to all services and functions provided by the Company.
b.
“User” refers to members and non-members who use the Service in accordance with these Terms.
c.
“Member” refers to a person who has registered as a member of the Service and uses the Service.
d.
“Non-member” refers to a person who uses the Service without registering as a member.
e.
“Device Information” refers to technical information of the terminal used by the User to access the Service (OS type, device model name, etc.).
f.
“Log Records” refers to the usage history generated while the User uses the Service (including access date/time, functions used, etc.).
g.
“Contact Information” refers to information through which the Company can contact the User, such as email address and phone number collected through membership registration, inquiries, or use of the customer center.
h.
“In-service Notification Methods” refers to various methods of notice or guidance provided by the Company during the use of the Service, such as pop-ups, push notifications, and notices.
i.
“Related Laws” refers to relevant domestic laws such as the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」, 「Personal Information Protection Act」, and 「Protection of Communications Secrets Act」.
j.
“Community” refers to a space within the Service where posts can be published.
k.
“Posts” refers to photos, writings, etc., posted within the Community.
l.
“Store” refers to a virtual place of business set up by the Company to trade goods or services (hereinafter referred to as "Goods, etc.") using computers and information communication facilities to provide Goods, etc. to Users, and is also used to mean the business operator operating the cybermall.
2.
The definitions of terms used in these Terms not defined in Paragraph 1 shall follow general usage practices.
Article 3 (Rules Other than Terms)
Matters not specified in these Terms shall be governed by relevant laws or the operation policies and terms of use of detailed sub-services within the Service (hereinafter referred to as “Detailed Guidelines”). In case of conflict between these Terms and the Detailed Guidelines, the Detailed Guidelines shall prevail.
Article 4 (Effect and Change of Terms)
1.
The contents of these Terms become effective for all of you who agree to these Terms by posting them on the Service membership registration screen and the 'More' menu or by notifying the Member through other methods.
2.
The Company may amend these Terms to the extent that it does not violate relevant laws if deemed necessary.
3.
When amending the Terms, the Company shall specify the application date and the reason for the amendment and announce them along with the current Terms through the “Notice” section starting 7 days prior to the application date of the amended Terms. However, if the amendment significantly affects the rights and obligations of the Member, individual notice shall be given to the Member's Contact Information or through In-service Notification Methods starting 30 days prior to the application date.
4.
If a Member does not agree to the amended Terms, they may express their refusal by withdrawing from membership. However, if the Member does not express their refusal by the application date of the amended Terms despite the Company’s notice that "failure to express refusal by the application date of the amended Terms shall be deemed as consent to the amendment," the Company shall deem that the Member has agreed to the amended Terms as of the application date.
Article 5 (Notification to Members)
1.
When notification to a Member is required, the Company may use the Member’s Contact Information or In-service Notification Methods.
2.
For notifications to all Members, the Company may substitute individual notification by posting on the Notice board. However, matters that have a significant impact on the Member's rights and obligations shall be governed by Paragraph 1.
3.
In cases where individual notification is difficult due to the Member's failure to provide contact information, failure to update after a change, or incorrect entry, the Company shall be deemed to have provided individual notification by making the public announcement in the preceding paragraph.
Article 6 (Execution of Usage Contract)
1.
The service usage contract between the Company and the Member is concluded when a person who wishes to use the Service (hereinafter referred to as the "Applicant") enters the required member information according to the membership registration form within the Service, explicitly agrees to these Terms and the E-commerce Terms of Use, and the Company accepts the application for membership registration.
2.
The Company prohibits application for use by Users under the age of 14. By explicitly agreeing to the item stating that they are 14 years of age or older at the time of application, the Member represents and warrants that they are 14 years of age or older.
3.
The Company may request identity verification and soldier authentication from the Member to prevent fraudulent use and verify identity.
4.
The Company may not accept an application for use or may terminate the usage contract afterwards in any of the following cases:
a.
If the requirements for application set by the Company are not met.
b.
If the Applicant is under the age of 14.
c.
If the Applicant has committed or has a history of committing acts corresponding to Article 9.
d.
If the Service cannot be provided due to the Company's technical or facility reasons.
e.
If the Company otherwise deems it necessary based on reasonable judgment.
Article 7 (Management and Protection of Personal Information)
1.
The Company strives to protect the Member's personal information as prescribed by relevant laws. The protection and use of personal information shall be governed by relevant laws and the Company's Privacy Policy.
2.
If there is a change in personal information, the Member must immediately update the information using the “Settings” menu and the inquiry channel.
3.
The Member is responsible for managing all personal information such as ID, password, email, and soldier information; it must not be transferred or lent to others and must be managed so as not to be leaked. If the Member recognizes that their ID and password are being used by others, they must notify the inquiry channel immediately and follow any instructions given.
4.
The Company shall not be liable for any damages arising from the Member's failure to comply with Paragraphs 2 and 3, unless there is intentional misconduct or gross negligence by the Company.
Article 8 (Rights and Obligations of the Company)
1.
The Company provides continuous and stable services in accordance with these Terms. However, if circumstances arise where the provision of service must be temporarily suspended due to the Company's operational or technical reasons, the Company shall notify the Users in advance, and in unavoidable cases, notify promptly after taking action.
2.
The Company has the authority to determine the provision, exposure, and operation method of the Service, and may change them if necessary. However, in the case of a change disadvantageous to the User, the content shall be announced 30 days prior to the effective date.
3.
The Company may collect and analyze the User's service usage history to reflect it in the Service or utilize it as statistical data, etc.
Article 9 (Prohibited Acts)
1.
Users shall not perform the following acts:
•
Acts contrary to sexual morality
◦
Distribution of harmful information under the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.
◦
Distribution of illegal footage, etc., under the Telecommunications Business Act.
◦
Distribution of media harmful to youth under the Youth Protection Act.
◦
Acts contrary to sexual morality based on the deliberation standards of the Korea Communications Standards Commission's regulations on information and communication deliberation.
•
Promotion/Sales acts
◦
Direct or indirect promotional acts for services and functions identical or similar to those covered by these Terms.
◦
Direct or indirect promotional acts to publicize or induce subscriptions or visits to services, brands, sites, applications, businesses, organizations, etc.
•
Deception, infringement, and sharing of Personal Information or Accounts
◦
Writing with false, omitted, erroneous, or stolen personal information.
◦
Collecting, storing, disclosing, or using the personal information and accounts of others.
◦
Disclosing, transferring, or succeeding one's own or another's personal information to a third party.
◦
Creating and using multiple accounts.
◦
Using one's account to fulfill requests from others.
•
System abuse
◦
Acts where a non-soldier User deceives others by pretending to be a soldier to use the Service.
◦
Service access acts via non-human computing systems, such as using programs, scripts, or bots.
◦
Unauthorized service usage methods such as direct API calls, User-Agent manipulation, packet capture, and abnormal repetitive inquiries and requests.
◦
Infringement acts against all property of the Company.
•
Obstruction of Business
◦
Acquiring the qualification of a service administrator or equivalent without permission to exercise authority, or impersonating one to divulge false information.
◦
Defaming the Company or others, or obstructing other business.
◦
Using, altering, deleting, or leaking internal information of the Service without permission.
•
Other acts deemed contrary to current laws or inappropriate.
2.
Users shall not engage in acts contrary to the provisions of these Terms and Detailed Guidelines in addition to the contents listed in Paragraph 1.
3.
If a User commits an act falling under Paragraph 1, the Company may suspend the provision of service or terminate the service usage contract in accordance with Article 12 (Suspension of Service Provision and Termination of Service Usage Contract).
Article 10 (Provision and Change of Service)
1.
The Company performs the following duties:
a.
Convenience services helpful for military life, such as a discharge date calculator and vacation calendar.
b.
Closed community services by user type.
c.
Content services providing information on the military, culture, and activities.
d.
Services providing information on discounts, events, promotions, and advertisements.
e.
Services provided through cooperation with other companies and organizations.
f.
Provision of information on Goods, etc., and indication of the information provider.
g.
Conclusion of purchase contracts and brokerage of purchase contract conclusions.
h.
Delivery status of "Goods, etc." for which a purchase contract has been concluded.
i.
Other duties determined by the Company.
2.
Except in cases where there is intentional misconduct or gross negligence by the Company or where stipulated by relevant laws, the Entered Vendor (Seller) who agreed to provide the Goods or Services shall bear the responsibility for the quality (including defects) and delivery (including delivery delay) of the goods or services purchased by the User. Users may request information about the Entered Vendor from the Company in writing (including e-mail), in which case the Company shall provide such information within the scope permitted by law.
3.
The Company may change the contents of Goods or Services to be provided by a contract to be concluded in the future in the event of sold-out Goods or Services or changes in technical specifications. In this case, the contents of the changed Goods or Services and the provision date shall be specified and immediately announced where the contents of the current Goods or Services are posted.
4.
If the contents of the Service contracted with the User are changed due to reasons such as sold-out Goods, etc., or changes in technical specifications, the Company shall immediately notify the User of the reason at a notifyable address.
5.
In the case of the preceding paragraph, the Company shall compensate the User for damages incurred. However, this shall not apply if the Company proves that there was no intent or negligence.
6.
The Company may change the services being provided according to operational or technical needs.
Article 11 (Suspension of Service Provision and Termination of Service Usage Contract)
1.
If a User commits a prohibited act specified in these Terms and Detailed Guidelines or an act equivalent thereto, the Company may take the following measures up to permanently for the protection of the Service. If deemed inevitable for service protection, such measures may be applied collectively to all accounts confirmed to be the same person across all services provided by the Company.
a.
Restriction and retrieval of the Member's service usage rights, qualifications, and benefits.
b.
Termination of the usage contract concluded with the Member.
c.
Refusal of membership registration and identity verification.
d.
Other measures deemed necessary by the Company for the normal operation of the Service.
2.
In the event of service suspension or termination of the service usage contract, the Company shall individually notify the Member of the fact along with the reason via the Member's Contact Information or In-service Notification Methods. The Member may raise an objection through the inquiry channel within 7 days from the date of receiving such notice.
3.
Even if the usage contract is terminated, the User may apply for a usage contract with the Company again. However, if the contract was terminated while service usage was restricted due to violation of relevant laws, these Terms, or Detailed Guidelines, the corresponding sanction shall continue to apply even after re-application.
4.
The Company shall not be liable for any damages arising from the suspension of service provision or termination of the service usage contract due to the User's attributable reasons, unless there is intentional misconduct or gross negligence by the Company.
Article 12 (Purchase Application and Consent to Info Provision, etc.)
1.
The User of the Store applies for purchase on the Store by the following or similar methods, and the Company shall provide the following contents in an easy-to-understand manner when the User makes a purchase application:
a.
Search and selection of Goods, etc.
b.
Input of recipient's name, address, phone number, email address (or mobile phone number), etc.
c.
Confirmation of contents regarding terms, services with restricted withdrawal rights, and cost burden such as delivery fees and installation fees.
d.
Indication of agreeing to these terms and confirming or refusing the items in subparagraph 3 (e.g., mouse click).
e.
Purchase application for Goods, etc., and confirmation thereof or consent to the Company's confirmation.
f.
Selection of payment method.
2.
If the Company needs to provide purchaser personal information to a third party, it must inform the purchaser of 1) the recipient of the personal information, 2) the recipient's purpose of using the personal information, 3) the items of personal information provided, and 4) the recipient's retention and usage period of the personal information, and obtain consent. (The same applies when the agreed matters change.)
3.
If the Company entrusts the handling of the purchaser's personal information to a third party, it must inform the purchaser of 1) the person receiving the entrustment of personal information handling, and 2) the contents of the work entrusted for personal information handling, and obtain consent. (The same applies when the agreed matters change.) However, if it is necessary for the fulfillment of the contract regarding service provision and relates to the enhancement of the purchaser's convenience, the notification and consent procedures may be omitted by disclosing the Personal Information Handling Policy in the manner prescribed by the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.」.
Article 13 (Establishment of Contract)
1.
The Company may not accept the purchase application as described in Article 12 if it falls under any of the following subparagraphs. However, in the case of concluding a contract with a minor, it must be notified that the minor or their legal representative may cancel the contract if the consent of the legal representative is not obtained.
a.
If there is falsehood, omission, or error in the application details.
b.
If a minor purchases Goods and Services prohibited by the Youth Protection Act, such as tobacco and alcohol.
c.
If accepting the purchase application is judged to significantly impede the Company’s technology.
2.
The contract is deemed to be established at the time the Company's acceptance reaches the User in the form of the receipt confirmation notice in Article 12, Paragraph 1.
3.
The Company's expression of intent to accept must include confirmation of the User's purchase application, availability of sales, and information regarding correction or cancellation of the purchase application.
Article 14 (Payment Method)
The method of payment for Goods or Services purchased at the Store can be made by any of the available methods in the following subparagraphs. However, the Company cannot collect any additional fees under any pretext on the User's payment method for the price of Goods, etc.
1.
Various account transfers such as phone banking, internet banking, and mail banking.
2.
Various card payments such as prepaid cards, debit cards, and credit cards.
3.
Online deposit without bankbook.
4.
Payment by electronic money.
5.
Payment upon receipt.
6.
Payment by points paid by the Company, such as mileage.
7.
Payment by gift certificates contracted with the Company or recognized by the Company.
8.
Payment by other electronic payment methods, etc.
Article 15 (Receipt Confirmation Notice, Change and Cancellation of Purchase Application)
1.
The Company notifies the User of receipt confirmation when there is a purchase application from the User.
2.
The User who has received the receipt confirmation notice may request change or cancellation of the purchase application immediately after receiving the receipt confirmation notice if there is a discrepancy in the expression of intent, etc., and the "Company" must process the request without delay if there is a request from the User before delivery. However, if the payment has already been made, the provisions regarding withdrawal of subscription, etc., in Article 21 shall apply.
Article 16 (Supply of Goods, etc.)
1.
Unless there is a separate agreement with the User regarding the supply timing of Goods, etc., the Company takes other necessary measures such as custom production and packaging so that Goods, etc. can be delivered within 7 days from the day the User makes the offer. However, if the Company has already received all or part of the payment for Goods, etc., it shall take action within 3 business days from the date of receiving all or part of the payment. At this time, the Company takes appropriate measures so that the User can check the supply procedure and progress of Goods, etc.
2.
The Company specifies the delivery method, the payer of delivery costs by method, and the delivery period by method for the Goods purchased by the User. If the Company exceeds the agreed delivery period, it must compensate for the damages incurred by the User. However, this does not apply if the Company proves that there is no intent or negligence.
Article 17 (Rights to Content)
1.
The copyright of posts, etc., posted by the Member on the Service belongs to the author of the post. However, the Member grants the Company a license with no restrictions on term or region to use, store, modify, reproduce, publicly transmit, display, distribute, and create derivative works of the posts, etc., within the scope for the operation, improvement, promotion of the Service, and research for the development of new services.
2.
The Member must possess the necessary rights to grant the license to the Company for the posts, etc., and the grant of license remains valid even after the Member stops using the Service or withdraws.
3.
If access to posts, etc. is blocked or deleted according to the standards set by the Company, or if service use is restricted, the Member's rights to the posts, etc. within the Service are lost. Upon the Member's request, the contents of such posts, etc. will be returned to the Member.
4.
If a dispute arises between a Member and a third party due to the posting of posts, etc., the Member who posted such posts, etc. bears all responsibility related thereto.
Article 18 (Management of Content)
1.
If posts, etc. posted by a Member during the use of the Service infringe on rights such as invading another person's privacy or defamation, the person whose rights are infringed (hereinafter referred to as "Right Holder") may request the Company to suspend the posting or delete the relevant posts, etc., and the Company takes measures in accordance with relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and the Copyright Act.
2.
Even without a request from the Right Holder, if there are grounds to recognize infringement of rights or if it violates relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and the Copyright Act, the Company may take deletion measures or temporary measures according to relevant laws on the posts, etc. However, the Company is not obliged to review all posts, etc., posted on the Service.
3.
Detailed procedures for temporary measures prescribed in the preceding paragraph follow the detailed procedures for measures against rights-infringing posts posted by the Company on the announcement board within the company website or on the service screen or separately established procedures within the scope prescribed by relevant laws.
Article 19 (Damages)
1.
If the Company or a Member violates the provisions of these Terms or commits other illegal acts causing damage to the other party, the party responsible for the damage must compensate the other party for the damage.
2.
If the Company receives various objections, including claims for damages, from a third party other than the Member due to an illegal act or violation of these Terms committed by the Member while using the Service, the Member must compensate the Company for the damages incurred unless there is no attributable reason to the Company.
3.
The Company has no obligation to intervene in disputes arising between Members, between a Member and an affiliated store, or between a Member and a third party, and bears no responsibility to compensate for damages caused thereby unless there is an attributable reason to the Company.
Article 20 (Refund)
If the Company cannot deliver or provide the Goods, etc. applied for purchase by the User due to reasons such as being sold out, it shall notify the User of the reason without delay. If the payment for Goods, etc. has been received in advance, the Company shall refund or take necessary measures for refund within 3 business days from the date of receiving the payment.
Article 21 (Withdrawal of Subscription, etc.)
1.
A User who has concluded a contract regarding the purchase of Goods, etc. with the Company may withdraw the subscription within 7 days from the date of receiving the document regarding the contract contents pursuant to Article 13, Paragraph 2 of the 「Act on the Consumer Protection in Electronic Commerce, etc.」 (if the supply of Goods, etc. is made later than when the document was received, it refers to the day the Goods, etc. were supplied or the supply of Goods, etc. began). However, if there are different provisions regarding withdrawal of subscription in the 「Act on the Consumer Protection in Electronic Commerce, etc.」, the provisions of the same Act shall apply.
2.
The User cannot return or exchange Goods, etc. if they fall under any of the following subparagraphs after receiving the Goods, etc.:
a.
If Goods, etc. are lost or damaged due to reasons attributable to the User (however, withdrawal of subscription is allowed if the packaging, etc. was damaged to check the contents of Goods, etc.).
b.
If the value of Goods, etc. has significantly decreased due to the User's use or partial consumption.
c.
If the value of Goods, etc. has significantly decreased to the extent that resale is difficult due to the passage of time.
d.
If the packaging of the original Goods, etc. is damaged when reproduction is possible with Goods, etc. having the same performance.
3.
In the case of Paragraph 2, Subparagraphs 2 through 4, if the Company did not specify in advance the fact that withdrawal of subscription, etc. is restricted in a place where consumers can easily see it or did not provide trial products, the User's withdrawal of subscription, etc. is not restricted.
4.
Notwithstanding the provisions of Paragraphs 1 and 2, if the contents of Goods, etc. are different from the contents of indication/advertisement or are performed differently from the contract contents, the User may withdraw the subscription, etc. within 3 months from the date of receiving the Goods, etc., or within 30 days from the date they knew or could have known the fact.
Article 22 (Effect of Withdrawal of Subscription)
1.
If the Company receives Goods, etc. back from the User, it refunds the payment for Goods, etc. already received within 3 business days. In this case, if the Company delays the refund of Goods, etc. to the User, it pays delayed interest calculated by multiplying the delayed interest rate specified in Article 21-2 of the 「Enforcement Decree of the Act on the Consumer Protection in Electronic Commerce, etc.」 for the delayed period.
2.
In refunding the above payment, if the User paid for Goods, etc. by payment means such as credit card or electronic money, the Company requests the business operator who provided the payment means to suspend or cancel the billing for Goods, etc. without delay. However, regarding the measures of the app market, please refer to the policy of the relevant app market.
3.
In the case of withdrawal of subscription, etc., the cost required for the return of supplied Goods, etc. is borne by the User. The Company does not claim penalty or damages from the User for the reason of withdrawal of subscription, etc. However, if withdrawal of subscription, etc. is made because the contents of Goods, etc. are different from the contents of indication/advertisement or performed differently from the contract contents, the cost required for the return of Goods, etc. is borne by the "Company".
4.
If the User bore the shipping cost when receiving Goods, etc., the Company clearly indicates who bears the cost upon withdrawal of subscription so that the User can easily know.
Article 23 (Posting and Transmission of Advertisements)
1.
The Company may post advertisements within the Service for the provision of Service.
2.
If a Member explicitly agrees to receive advertising information, the Company may transmit advertising information through the means agreed by the Member.
3.
The Company confirms whether the Member agrees to receive advertising information every 2 years in accordance with Article 62-3 of the Enforcement Decree of the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.”
4.
The Company is not responsible for any loss or damage arising from the User's participation in the promotional activities of advertisers or as a result of transactions.
Article 24 (Liability for Entered Vendor's Labeling/Advertising Acts)
1.
Since Entered Vendors sell and operate relevant goods on their own responsibility in the Store, the responsibility for labeling and advertising of each service lies with the Entered Vendor.
2.
Since the Company only bears responsibility as a mail-order broker, it does not bear any responsibility for the usefulness of labeling or advertising provided by individual vendors.
Article 25 (Relationship between Linked Mall and Target Mall)
1.
When an upper mall and a lower mall are connected by a hyperlink (e.g., the target of a hyperlink includes text, pictures, moving images, etc.), the former is called a Linked Mall (Website) and the latter is called a Target Mall (Website).
2.
If the Linked Mall specifies on the initial screen of the Linked "Mall" or on a pop-up screen at the time of connection that it does not bear warranty responsibility for transactions performed with the User regarding Goods, etc. independently provided by the Target Mall, it does not bear warranty responsibility for such transactions.
Article 26 (Attribution of Copyright and Restrictions on Use)
1.
Copyright and other intellectual property rights for works created by the Company belong to the Company.
2.
The User shall not use information obtained by using the Service, for which intellectual property rights belong to the Company, for commercial purposes by reproduction, transmission, publication, distribution, broadcasting, or other methods, nor allow a third party to use it without the Company's prior consent.
3.
If the Company uses the copyright belonging to the User according to the agreement, it must notify the User.
Article 27 (Dispute Resolution)
1.
The Company installs and operates a damage compensation processing organization to reflect legitimate opinions or complaints raised by Users and to handle compensation for such damages.
2.
The Company handles complaints and opinions submitted by Users with priority. However, if prompt processing is difficult, the User will be immediately notified of the reason and processing schedule.
3.
If there is a request for damage relief from a User regarding an e-commerce dispute between the Company and the User, it may follow the mediation of a dispute mediation agency commissioned by the Fair Trade Commission or the Mayor/Do Governor.
Article 28 (Competent Court and Governing Law)
1.
Lawsuits regarding disputes arising between the Company and the User shall be under the exclusive jurisdiction of the district court having jurisdiction over the Company's address at the time of filing. However, if the address or residence of the User is not clear at the time of filing, or if the User is a foreign resident, it shall be filed with the competent court under the Civil Procedure Act.
2.
Korean law applies to e-commerce lawsuits filed between the Company and the User.
Article 29 (Others)
1.
These Terms shall be effective from October 1, 2025.
2.
Notwithstanding these Terms, if there is a matter agreed upon differently between the Company and the User from the contents of these Terms, such matter shall prevail.
3.
Matters not stipulated in these Terms and the interpretation of these Terms shall be governed by relevant laws or customs.